News & Tips

A day-by-day plan to get from decision to a working program without disrupting daily operations.

A loyalty program collects personal data. Which consents you need, how long to keep data, and how to handle export and deletion.

Revenue does not tell you whether customers come back. Five metrics that show the real state of your loyalty program.

A fuel station is not a coffee shop: high traffic, short contact and a till system you cannot stall. Here is what that changes.

The two most common loyalty mechanics behave differently. When to pick points, when stamps, and when both.

A practical plan for a coffee shop moving from paper stamp cards to a digital loyalty program — without expensive experiments.