How to contact support

Our team is always ready to help.

Contacts

• Email: info@loyalty.lt
• Phone: +370 37 282595
• Working hours: Mon–Fri, 9:00–19:00

Before you get in touch

To help you faster, please provide:

• A description of what happened.
• The email linked to your account.
• A screenshot if you see an error.

Frequent questions

You'll find many answers in this help center – check the categories on cards, points, games and subscription.

Response time

We aim to answer emails within 1 business day. Calls are answered immediately during working hours.

We want using Loyalty.lt to be simple and enjoyable.